If you have a complaint about the way this insurance cover was sold to you, please report your complaint to us on:
+44-(0)208-068 5782
eu_support@servify.tech
Write to:
Complaints Manager, Servify UK Ltd.
Registered office: Servify UK Ltd.Servify is a company incorporated under UK law with its registered office at 2 Smiths Square, 77 Fulham Palace Road,London W6 8AF.The company is authorised to perform activities in The United Kingdom and is registered with the FCA (Financial Conduct Authorities) under number 959267.
We will contact you within three days of receiving your complaint to inform you of what action we are taking. We will try to resolve the problem and give you an answer within four weeks. If it will take longer than four weeks we will tell you when you can expect an answer.
What to do if you have a complaint about the way a claim has been managed:
We will do everything possible to provide you with a professional and reliable service. If you would like to make a complaint, please report your complaint to us by contacting us on:
+44-(0)208-068 5782 eu_support@servify.tech Write to:
Complaints Manager, Servify UK Ltd.
Registered office: Servify UK Ltd.Servify is a company incorporated under UK law with its registered office at 2 Smiths Square, 77 Fulham Palace Road,London W6 8AF.The company is authorised to perform activities in The United Kingdom and is registered with the FCA (Financial Conduct Authorities) under number 959267.
We will contact you within three days of receiving your complaint to inform you of what action we are taking. We will try to resolve the problem and give you an answer within four weeks. If it will take longer than four weeks we will tell you when you can expect an answer.
Alternatively, at any stage, you may have the right to contact the Financial Ombudsman Service who can review complaints from eligible complainants.
Further information can be found at: http://www.financial-ombudsman.org.uk/default.htm
This complaints procedure does not affect any legal right you have to take action against us.
If You wish to complain about an insurance policy purchased online You may be able to use the European Commission’s Online Dispute Resolution platform, which can be found at the following address:
http://ec.europa.eu/consumers/odr
These procedures do not affect Your legal rights.